Data Protection Policy

Introduction

JBSS (Jotbazar Banik Somobay Somity Ltd.) is committed to protecting your personal data and ensuring compliance with data protection laws. This policy outlines how we collect, process, store, and protect your information.

Last Updated: December 2024

Data Protection Principles

We follow these fundamental principles to ensure your data is protected:

Lawfulness & Fairness

We process data lawfully and fairly

Purpose Limitation

Data is collected for specific, legitimate purposes

Data Minimization

We collect only necessary data

Accuracy

We ensure data is accurate and up-to-date

Storage Limitation

Data is retained only as long as necessary

Security

We implement appropriate security measures

Types of Data We Process

Personal Data
  • Name and identification details
  • Contact information
  • Date of birth and age
  • Address and location
  • Employment information
Financial Data
  • Bank account details
  • Transaction history
  • Savings and investment data
  • Loan and credit information
  • Payment records

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Data Security Measures

We implement comprehensive security measures to protect your personal data:

Encryption

Advanced encryption for data transmission and storage

Access Control

Strict access controls and authentication measures

Regular Audits

Regular security audits and vulnerability assessments

Staff Training

Regular training on data protection and security

Incident Response

Established procedures for security incidents

Physical Security

Secure facilities and equipment protection

Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Account Information

Personal and account details

Retention Period: 7 years after account closure
Financial Records

Transaction and financial data

Retention Period: 10 years for tax compliance
Loan Documents

Loan applications and agreements

Retention Period: 7 years after loan completion
Marketing Data

Marketing preferences and communications

Retention Period: 3 years after last interaction

Your Data Protection Rights

You have several rights regarding your personal data:

Right to Access

Request a copy of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your personal data

Right to Portability

Request transfer of your data

Right to Object

Object to processing of your data

Right to Restriction

Request restriction of data processing

Data Breach Procedures

In the unlikely event of a data breach, we have established procedures to respond quickly and effectively to protect your information.

Immediate Response

Immediate containment and assessment of the breach

Notification

Notify relevant authorities and affected individuals

Investigation

Thorough investigation and documentation

International Data Transfers

Your personal data is primarily processed within Bangladesh. If we need to transfer data internationally, we ensure adequate protection measures are in place.

Adequacy Decisions

Transfer only to countries with adequate protection

Standard Contractual Clauses

Use approved contractual safeguards

Contact Our Data Protection Officer

If you have any questions about data protection or wish to exercise your rights, please contact our Data Protection Officer:

info@jbssltd.com

+88 01739-926209

+88 01712-803989

Jotbazar, Manda, Naogaon

Mon-Fri: 9:00 AM - 6:00 PM